Shipping
1. DELIVERY
1.1. Delivery costs
Delivery or handling charges will, in all cases, be indicated to the Customer before any payment and apply only to deliveries made within mainland France, including Corsica. For any other delivery location, the Customer must contact customer service.
In the event of delivery of the Product to the Customer in store or in a location partnered with the Publisher, the related costs are specified to the Customer at the time of the order.
The delivery charges indicated on the Site are in euros, inclusive of all taxes.
1.2. Delivery time
Orders are delivered by La Poste, Chronopost, Mondial Relay, Fedex, UPS within 3 working days from the date the Publisher receives full payment.
However, certain products or order volumes may require a delivery time exceeding 3 business days. This will be explicitly stated to the Customer during order confirmation.
1.3. Damaged package
If a package is delivered in a clearly and visibly damaged condition, the Customer must refuse delivery in order to benefit from the carrier's guarantee. The Customer must also inform the seller immediately so that a replacement package can be prepared and shipped as soon as the damaged package is received. In such cases, the delivery times specified above in these terms and conditions will no longer apply.
1.4. Retention of title - transfer of risk
Ownership of the delivered Products remains with the Publisher until delivery of the Products to the Client, notwithstanding any clause to the contrary, unless the parties have specifically and expressly agreed in writing to exclude this clause.
The Customer bears all risks related to the Products from the moment of the order. Throughout the retention of title period, the Customer must insure the Products belonging to the Publisher against all damages that may occur, at their own expense, and provide proof of such insurance to the Publisher upon first request.
Article 2.1. Store-specific shipping conditions
Orders are shipped within 1 to 2 business days of receipt (unless the order requires longer processing time). Orders are generally shipped the same day, at 4:30 PM, or the following morning.
The shipping costs are as follows:
For Metropolitan France
Tracked letter: from €3.29
Mondial Relay/ Chrono Shop2shop: from €3.99
Colissimo Home: from €10.99
For Europe
Tracked letter: from €8.99
Mondial Relay: from €7.99
Colissimo Relay: from €7.50
Rest of the world:
Colissimo Worldwide: from €22
FedEx: from €34